Terms & Conditions

Effective Date: 08/24/2024 
Last Updated: 02/05/2025 

Welcome to LYNQPAY. These Terms and Conditions ("Terms") govern your access to and use of LYNQPAY’s platform and services, including our website, application(s), dashboards, integrations, and related tools (collectively, the "Services"). 

By creating an account or using the Services, you agree to comply with and be bound by these Terms. 

1. Introduction 

LYNQPAY is a U.S.-based payment facilitation and transaction management platform that enables individuals (“Users”) and authorized business entities (“Platform Partners”) to send, receive, manage, and reconcile digital transactions. 

Our platform supports businesses operating in regulated, specialized, or elevated-risk industries, provided such businesses operate lawfully and comply with all applicable federal, state, and local regulations. 

LYNQPAY is not a bank, credit union, or insured depository institution. We do not provide banking services, credit products, or FDIC insurance. Payment services are facilitated through licensed financial partners and processors. 

2. Eligibility and Account Creation 

To create and maintain an account with LYNQPAY, you must: 

Be at least 18 years of age. 

Have the legal authority to enter into a binding agreement. 

Provide accurate, complete, and current information. 

Not appear on sanctions lists, watchlists, or restricted party databases maintained by the U.S. Treasury Department or other governmental authorities. 

All personal and business accounts are subject to review, underwriting, and approval by LYNQPAY’s Compliance and Risk Department. 

LYNQPAY reserves the right to decline any application at its sole discretion. 

3. Identity Verification and Compliance Requirements 

To comply with Know Your Customer (KYC), Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and other regulatory requirements, LYNQPAY may require identity verification at any time. 

For Individual Users: 

Full legal name 

Valid email address and phone number 

Government-issued identification (upon request) 

Address verification 

Security credentials 

For Platform Partners: 

Legal business name and structure 

EIN or equivalent tax ID 

Business address and contact details 

Business bank account information 

Ownership disclosure (including beneficial owners ≥25%) 

Signed agreements and risk acknowledgments 

Industry-specific regulatory documentation (if applicable) 

Failure to complete verification or respond to compliance inquiries may result in account suspension, restricted access, or termination. 

4. Acceptable Use Policy 

LYNQPAY may only be used for lawful, disclosed, and approved business purposes. 

You agree not to use the Services for: 

Fraudulent, deceptive, or misleading activity 

Money laundering or terrorist financing 

Unlawful financial schemes 

Sale of illegal goods or services 

Transactions involving sanctioned persons or jurisdictions 

Circumventing state, federal, or international regulations 

Processing transactions outside of approved business scope 

LYNQPAY reserves the right to monitor transactions and report suspicious activity to law enforcement or regulatory authorities. 

5. Platform Partner Responsibilities 

Platform Partners using LYNQPAY must: 

Operate in full compliance with applicable laws and licensing requirements. 

Provide transparent customer terms and disclosures. 

Maintain clear refund, dispute, and customer service procedures. 

Maintain accurate transaction and payout records. 

Use LYNQPAY solely for approved business activities. 

Respond to compliance requests within 48 hours unless otherwise specified. 

LYNQPAY may assign a dedicated Platform Support Consultant (PSC) to assist with onboarding, compliance coordination, and account servicing. 

Approval to use the platform does not constitute legal authorization to operate in any jurisdiction. 

6. Transaction Processing 

Transactions initiated through LYNQPAY are considered authorized and final unless: 

Reversed by a financial institution due to fraud or error 

Subject to chargeback 

Required to be reversed by legal order 

Determined to violate these Terms 

LYNQPAY does not guarantee reversal of completed transactions unless required by law or substantiated fraud. 

7. Refunds, Disputes, and Chargebacks 

Disputes between Users and Platform Partners must first be addressed directly between the parties. 

LYNQPAY may intervene if: 

Fraud is substantiated 

A chargeback is initiated by a financial institution 

A violation of platform policy is confirmed 

LYNQPAY may withhold, reserve, or reverse funds during investigation. Platform Partners are responsible for chargeback fees, penalties, and related risk exposure where applicable. 

8. Account Suspension, Restriction, or Termination 

LYNQPAY may suspend, restrict, or terminate accounts if: 

Fraud or suspicious activity is detected 

Compliance documentation is incomplete 

Activity exceeds approved risk profile 

Required by regulatory authority 

Platform partners mandate action 

Funds subject to investigation may be held until resolution or regulatory instruction. 

9. Customer Support and Account Services 

Platform Partners may be assigned a dedicated Platform Support Consultant during standard business hours (M–F, 9AM–5PM EST). 

Users may contact support through: 

Support Center 

Email: [email protected] 

Official help channels 

Support availability does not guarantee uninterrupted service. 

10. Taxes and Reporting 

Users and Platform Partners are solely responsible for determining and reporting applicable taxes, including but not limited to: 

Income 

Business revenue 

Federal and state reporting obligations 

LYNQPAY may issue IRS Form 1099-K or other required tax forms where legally required. 

11. Data Security and Privacy 

LYNQPAY implements industry-standard security controls, including: 

AES encryption 

Network firewalls 

Multi-factor authentication 

Continuous monitoring and audits 

Please refer to our Privacy Policy for full data handling practices. 

12. Intellectual Property 

All platform content, software, branding, and technology are owned by LYNQPAY or its licensors. 

You may not copy, modify, reverse engineer, distribute, or exploit the platform without written authorization. 

13. Amendments 

LYNQPAY may update these Terms at any time. Notice will be provided via email or platform notification. 

Continued use of Services constitutes acceptance of revised Terms. 

14. Indemnification 

You agree to indemnify and hold harmless LYNQPAY and its affiliates from claims, damages, losses, or liabilities arising from: 

Your violation of these Terms 

Your unlawful business conduct 

Regulatory violations related to your operations 

15. Limitation of Liability 

To the maximum extent permitted by law: 

LYNQPAY is not liable for indirect, incidental, punitive, or consequential damages. 

Total liability shall not exceed fees paid in the 90 days preceding a claim. 

Service uptime is not guaranteed. 

16. Governing Law and Dispute Resolution 

These Terms are governed by the laws of the State of Florida. 

All disputes shall be resolved through binding arbitration in Brevard County, Florida, pursuant to the rules of the American Arbitration Association. 

You waive rights to jury trial and class action participation. 

17. Contact Information 

LYNQPAY 
Email: [email protected] 
Support Hours: Monday–Friday, 9 AM – 4 PM EST 
Website: https://lynqpay.app/